FAQ

Yes, you have to make a down payment of 30% by wire transfer first to process the order The rest of the total has to be wired when the package is ready to ship, we will notify you when the shipment is ready to go and send you the final invoice for you to review it when you finish revewing the invoice ,send the balance with the wire transfer ,then we will ship it out, after we confirm the wire transfer comes in.

Yes. A 30 % deposit/down payment is required for every order. The reason for this is because we are solely an order-based company. Items are manufactured through the orders as received. The deposit secures the initial manufacturing and processing of the items. Once manufacturing is done; the remainder is charged and sent for delivery to the buyer.

It usually takes about 3-4weeks after your order has been placed unless our supply of materials are low. For the convenience of our customers ,if you agree we can send partial shipment of items in 2-3 weeks first and then the rest of the shipment will be delivered in 2 weeks after the first shipment. All the order will be shipped by Fedex International Economic (IE) ,and It takes only 2-3 DAYs in most area in continental U.S unless specific instructions are provided.

Yes, but the cards must be arrived within 4 weeks prior to our shipping date. There is a .10 Cents handling fee for each job which is $1.20 per dozen added to your original price. Also, you do have the option of carding the items on your own if our price is not right for you.

Most of our items are made of brass, tin, semi precious stone, Swarovski crystal, and Czech glass . All of the products are all lead free and has a special coating which are plated with a choice of 16KT matte gold or matte silver, gun metal, and shiny gold or silver to provide the demand for a customized look . You are offered in 46 different colors that come in every style.

It is mostly being made in Seoul ,Korea and There are few items being assembled KL in Malaysia due to the cost of the labor, with the same materials and components that are in use and are plated in Seoul ,Korea since we have moved our business from U.S.A

Basically,all our products are plated with 16KT matte gold or silver (gold & rodium plating) and some items are available in Rose Gold and Gun Metal, Nickle Free plating is also available at additional costs of 10% on the regular price.

No, Since It is being Electric plated in Korea ,it will not tarnish easily because we apply a special coating on all our products to ensure they last a long time, but it will tarnish after all because it 's not a gold , but in the case it does tarnish within 5 days of receipt of goods, we are more than happy to exchange it for you

Yes, unless it is too complicated to modify the design. In any case, there is a minimum of 10dz per each color selected.

Yes,As long as we can use our raw loose stones with the any metal casting that you want to create. but, You need to pay $200 for the Master mold fee IN ADVANCE depending , WHICH IS NON- REFUNDABLE for sample to develop you request . You can keep this original casting sample when you want to discontinue this item,and there is required for the minimum of 10dz per each color selected and At least minimum 4 colors should be selected. It takes at least 1-2months to develop it,

Once approved, You have 90days time period, andYou need to order at least once a three months through the website to keep your accoutn activated,Otherwise your accout will be temporarily supended.