Ordering

In order for us to process the order efficiently we do require a 30% deposit from all our new or existing customers with . All our opening order needs to be a minimum of $1,000 after that, There is no minimum required for re-orders. The minimum quantity for each item or color is 1 Dozen. If a special design is requested then the minimum order amount must be 10 dozens.

Once the order is placed and deposit has been processed there is NO CANCELLATION & Deposit won’t be refund for that order and if you decide to cancel the order before the production then there will be subjected to $75 cancellation fee for production reservation per order.

KCN GLOBAL reserves the right to refuse or cancel any order for our merchandise at any time.

KCN GLOBAL  reserves the right to teminate or suspend the account at any time.
KCN GLOBAL reserves the right to make any necessary adjustments to item or shipping charges incorrectly calculated on the Order forms 

90days Activation

There is a mandatory 90 days time period given to all accounts to place an order once an account is activated, and a 90 day deadline for each order.

Carding and Ticketing

When packaging for ordered items are requested then there is a .10 cents handling fee for each piece which equals to $1.20 per dozen will be added to the purchase price. The buyer's own carding must be received within 4 weeks prior to the order delivery date. Unless specified, we will package our items in a box and ship it out.

Payment Options (Credit Card,PayPal Email Payment ,Bank Wire Transfer)

- PayPal Email Payment
After placing an order, You will get the order confirmation from us,after that, We will email you PayPal Invoice with 30% deposit amount,then click the email and follow the steps as PayPal lead you and pay by debit or credit card.

Here is an overview how it works



- Bank Wire Transfer
After placing an order, You will get the order confirmation and then, We will send you the Estimate including the 30% deposit amount of your order,total and the balance along with the bank wire transfer information,so you can review and send the money by wire transfer ,which usually takes 1- 3days to arrive into our bank.
Once the wire has been sent, I would appreciate your letting me know.,and if you need me to execute any other documentation, please let me know as soon as possible as time will be of the essence.

Shipping & Delivery

If no specific instructions are provided, It will go out by Fedex(IE), Which will be delivered to you  in 3-5 days in continental U.S
we try to our best to deliver the the order received ASAP from the factory, but usually our processing time is between 3-4 weeks depending on our factory situation and inventory of materials. In most cases it can be faster than that . Also, we do provide our customers the option of having partial shipments delivered if you wish to take items as soon as it's done. Once the first partial shipment is shipped out in 2-3 weeks since the order is placed then the rest of the shipment will go out within 2 weeks after the first shipment. The methods for delivery is usually available by UPS.

Return/Exchange

Once a Due to the fact that we are a manufacturing company where all our products are handmade with each quantity ordered by customers.
ALL SALES ARE FINAL AND We don't accept any returns, but we will gladly accept exchanges only within 5  business days after receipt of goods. if it is because of faded color or defect when the shipment was received. A labor charge of 30% will be applied to the goods to be fixed per item,if there is any item claimed after 5 business days other than the cost of the materials and components which need to repair. All customers must request for an RA (return authorization) number for any exchange through email. Any item(s) returned without an RA number will not be accepted and will be sent back at the buyers' expense. All returned items must be shipped to us via INSURED MAIL along with the provided RA sheet from Jewbis Inc. 15% RESTOCKING FEE will be applied when returns,No exception.Sender is responsible for fully insuring the package. We are NOT responsible for packages lost damaged in transit. All shipping costs are non-refundable

Repair

We will repair any design as long as the supplies are not discontinued. Any item that needs to be re-plated or parts that are missing will be refurbished with a minimal cost. The cost will be determined once the item has been inspected. All repairs are subject to shipping charges.
We are unable to repair, replace, or accept returned merchandise after it has been sold to your retail customer.
We reserve the right to charge a 15% re-stocking fee for any return that does not follow these guidelines.